Support Center

How do I cancel my membership?

Last Updated: Jul 23, 2018 04:15PM EDT
To cancel your Gold membership, sign into your Party City account and click on the tile that says Digital Invites & Cards. You can also directly access this page here.

Click the "Cancel Membership" link on the "Gold Membership" screen.

Note:  The membership features will remain active and available to use until the end of your current billing cycle.  If you wanted to cancel your membership and receive a refund, send an email to  As long as you are within the 30-day money-back period, we can offer a full refund.

Not seeing a cancel option?

This may indicate you have a free account.  Free accounts cannot be canceled.