If the guest is on your guest list here are a few suggestions:
- Ask the guest to check their spam or junk folder as their invitation may have been caught by their spam filter. Despite our best efforts, this may happen occasionally and would be the first place to check.
- Try resending the invitation. On the Manage Invitation page, you'll have the option to resend to a specific guest or you can resend to all guests who have not viewed their invitation. Check out for more information.