Support Center

Some of my guests didn't receive their invitation. What can I do?

Last Updated: Jul 12, 2018 03:54PM EDT
First, make sure the guest has been successfully added to your guest list.  On the Manage Invitation page, you can review your guest list. All invitations that have been successfully sent will appear here.  

If the guest is on your guest list here are a few suggestions:
  1. Ask the guest to check their spam or junk folder as their invitation may have been caught by their spam filter.  Despite our best efforts, this may happen occasionally and would be the first place to check.
  2. Try resending the invitation.  On the Manage Invitation page, you will have the option to resend to a specific guest or you can resend to all guests who have not viewed their invitation.  Check out this page for more information.