How can I contact you to get help?

You can send a help request to us here or you can send an email to  

We have a great support team and you can expect a response very quickly during the weekday. We're available from 9am-6pm EST. On evenings, weekends, and holidays it may take a bit longer for a response but our goal is to answer all messages within one business day.

Have a question about a different product?   

If so you can reach us via email here or give us a call at (800) PARTY CITY.

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